Solution-Banner.jpg

Sell - Support

“CMDs lightning-speed response times with customers is among the best we have seen among our worldwide distributors.“
Business Development Manager,
Commercial Equipment Company
“The CMD team achieved what we thought was impossible.”
Consumer Electronics Innovator

Support

Gain an experienced team overnight

In China, lead time is measured in days, with consumers in urban areas expecting next-day (and even same-day) delivery. Professionals at CMD coordinate white-glove delivery, in-home setup, swift warranty processing, and all areas of after-sales experience that are key to repeat business.

Technical Support

Trained technicians interface with end customers providing customized solutions to specific problems whether it be over the phone, online, or onsite customer interaction.

China Distribution

China’s consumers expect on-line tracking of shipments. CMD  selects reliable partners who deliver safely and on time. Customers are contacted to confirm deliveries are received and in good condition.

Installation/Service/Repair

When you’re running an operation half a world away, it’s comforting to know that if the customer needs help, they’ll have someone to speak to here in China. Technicians often make videos to show an end customer how to do simple repairs, and can travel onsite when needed for major ones.

CMD’s technicians are trained to make things right. 

Ready to take the next step?
Manufacturing and Sourcing in China and China Quality Control

Learn about China's major e-Commerce marketplaces, processes, customer services needs, and more.

Envision

Convert your dream from a sketch to a 2D/3D image to a prototype…fast.

Make/Ship

Manufacture, package, optimize logistics, and much more. It’s all about high quality and on-time delivery.

Sell in Asia

Asia’s 2 billion customers are buying more than ever. Are you reaching businesses and consumers before competitors do?